Step 1: Contract & Setup Fee
Duration:
The contract typically lasts for 6-12 months based on the number of users you require.
Customisation:
Please provide your company logo and preferred colours if customisation is desired.
Setup Fee:
A small setup fee may be applicable, depending on the level of customisation.
Domain:
Decide on a domain name. The I•WIN team will handle purchasing and connecting it for you.
Step 2: User Onboarding
Automated Onboarding:
We highly recommend automating the user onboarding through integrations with your AD or HCM systems.
Manual Onboarding:
For those on the Starter or Professional packages, initial uploads can be done via a CSV file. Subsequent users can be added manually.
Sign-In Details:
Users will be able to sign in to I•WIN LXP by using their email and password. Users are required to be "pre-loaded" by an administrator. We use OAuth2.0 and MFA to secure users accounts and sign in's
Step 3: Course Migration
Simple Migration:
If your existing LMS complies with international standards like xAPI, connection and migration are straightforward.
Complex Migration:
In other cases, the I•WIN team will need to assess and assist in the data migration process, which may incur an additional cost.
Step 4: Integrations
AD Integration:
Easily integrate AD at no additional cost by adding our application to your Azure instance and sharing API secrets.
HCM Integration:
Integrations with systems like SAP or Workday will be scoped based on your existing infrastructure.
Step 5: Importing Historical Data
Method:
Historical data can be imported through an integration or via a bulk upload in Excel or CSV format.
Step 6: Getting Help and Support
Ticketing System:
Available for Professional and Enterprise customers.
SLA:
Enterprise customers benefit from a Service Level Agreement.
Resources:
A knowledge base and support forums are accessible to all customers.
Step 7: Timeline & Training
Initial Setup:
Takes 1-2 days post-contract signing.
Historical Data Load:
May take an additional week.
Full Integration:
A fully integrated system may take between 3 and 6 months.
Step 8: Advanced Features
Custom Features:
Enterprise customers can request custom features at an additional cost.